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Active Incident

Updated 10 hours ago

Locations

Incident Status

Operational

Components

HTTP Small Object CDN, HTTP Large Object CDN, Application Delivery Network

Locations

Barranquilla, Colombia



December 2, 2016 1:43PM UTC
[Monitoring] Our network team has rerouted traffic from our BAQ POP to mitigate network related issues in the data center. Service to the region should improve as users are no longer affected by issues in BAQ.

Incident Status

Degraded Performance

Components

HTTP Small Object CDN, HTTP Large Object CDN, Application Delivery Network

Locations

Barranquilla, Colombia



December 2, 2016 10:05AM UTC
[Investigating] We are currently investigating purge delays affecting users reaching Columbia. Purge requests will be delayed.

December 2, 2016 11:06AM UTC
[Monitoring] We have mitigated the issue with purge delays affecting users reaching the BAQ POP.

Incident Status

Mitigated

Components

HTTP Large Object CDN

Locations

Ashburn, VA, USA



November 30, 2016 9:43PM UTC
[Investigating] Verizon Engineers have identified possible service degradation in the Washington DC region. Users may experience increased asset delivery times or timeouts.

November 30, 2016 10:31PM UTC
[Monitoring] Verizon Engineers have mitigated service degradation in the Washington DC region.

Incident Status

Mitigated

Components

Fast Purge

Locations

Global



November 30, 2016 7:57PM UTC
[Investigating] Verizon Digital Media Engineers have observed an issue that could cause increased purge times for customer assets.

December 1, 2016 5:00PM UTC
[Monitoring] Verizon Digital Media Engineers have mitigated increased purge times for customer assets in Washington DC region.

Uplynk Video Streaming

Operational

Fast Purge

Mitigated

HTTP Large Object CDN

Operational

HTTP Small Object CDN

Operational

Application Delivery Network

Operational

CDN Storage

Operational

Transact - PCI Compliant Network

Operational

API

Operational

CDN Control Center

Operational

Logs & Reports

Operational

Ticketing System

Operational

Route DNS

Operational

Real-Time Stats

Operational

History (Last 2 days)

Incident Status

Degraded Performance


Components

HTTP Large Object CDN


Locations

Los Angeles, CA, USA, Frankfurt, Germany, New York, NY, USA - Storage, Philadelphia, PA, USA, Lima, Peru, Sao Paulo, Brazil, Miami, FL, USA, Chennai, India, Mumbai, India, Amsterdam, Netherlands, Chicago, IL, USA, Helsinki, Finland, Medellin, Colombia, Shanghai, China, Jakarta, Indonesia, Rio De Janeiro, Brazil, Madrid, Spain, San Jose, CA, USA, Atlanta, GA, US, Copenhagen, Denmark, Tokyo, Japan, Milan, Italy, Sydney, Australia, Stockholm, Sweden, Bangalore, India, Hong Kong, Melbourne, Australia, Singapore, Boston, MA, USA, Noida, India, Kaohsiung, Taiwan, Paris, France, Vienna, Austria, Barranquilla, Colombia, Ashburn, VA, USA, Seoul, South Korea, Oman, Quito, Ecuador, Buenos Aires, Argentina, New York, NY, USA, London, United Kingdom, Beijing, China, Denver, CO, USA, Batam, Indonesia, Dallas, TX, USA, Osaka, Japan, Seattle, WA, USA, Warsaw, Poland




December 1, 2016 10:35AM UTC
[Investigating] We are currently investigating propagation delay affecting all platforms globally. Users will see configuration changes take longer than usual to complete.

December 1, 2016 4:09PM UTC
[Resolved] Engineers have resolved propagation delay affecting all platforms globally.

Incident Status

Degraded Performance


Components

Application Delivery Network, HTTP Large Object CDN, HTTP Small Object CDN, Route DNS


Locations

Melbourne, Australia




December 1, 2016 8:36AM UTC
[Investigating] We are currently investigating slow asset delivery due to circuit congestion affecting users reaching the MEB POP.

December 1, 2016 9:30AM UTC
[Monitoring] This issue with slow asset delivery affecting users reaching the MEB POP has been mitigated.

December 1, 2016 3:23PM UTC
[Resolved] Engineers have resolved the issue with slow asset delivery due to circuit congestion that was affecting users reaching the MEB POP.