Active Incident

Updated a few seconds ago

HTTP(S) Delivery

Possible Service Degredation

Origin Storage

Normal Performance

Logging Services

Normal Performance

Control

Normal Performance

Purge

Normal Performance

Delivery

Mitigated Impact

Console

Normal Performance

Edge Functions

Normal Performance

Applications Purge

Normal Performance

Cloud Functions

Normal Performance

Security

Normal Performance

Real-Time Log Delivery

Normal Performance

Uplynk Streaming Service

Normal Performance

LVP

Normal Performance

MMD Live/On-Demand

Normal Performance

DCP Live/VOD

Normal Performance

HTTP Large

Mitigated Impact

Layer0

Normal Performance

Moovweb Adapt / RDN

Normal Performance

MCC

Normal Performance

HTTP Small

Mitigated Impact

Application Delivery Network

Normal Performance

Route DNS

Normal Performance

Legacy Purge

Normal Performance

Enterprise Storage

Normal Performance

Support Ticketing System

Normal Performance

Support Phone Line

Normal Performance

Co-Location Services

Normal Performance

Open Edge

Normal Performance

Possible Issue with Edgio EdgePrism Network Service - High Traffic Utilization - APAC RegionPossible Service Degredation

Incident Status

Possible Service Degredation

Components

HTTP(S) Delivery

Locations

Rest of Asia


April 26, 2024 11:21 UTC
[Investigating] We are investigating an issue that might be impacting the Edgio EdgePrism Network Service in our APAC Region. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 60 minutes or as new information becomes available.

April 26, 2024 12:33 UTC
[Investigating] Edgio Engineers have detected an increase in utilisation on intra-PoP links which may impact the ability to cache-fill content from a customer origin within the normal timeframe. This in turn would then have a knock on impact to end-user delivery. At this time there is no impact to content delivered from cache. Edgio are actively working on mitigating this impact. Next expected update: 30 minutes or as new information becomes available.
Possible Issue with Edgio EdgePrism Network Service - FRA (Frankfurt, Germany)Mitigated Impact

Incident Status

Mitigated Impact

Components

HTTP(S) Delivery

Locations

Europe


April 26, 2024 04:35 UTC
[Investigating] We are investigating a hardware issue that might be impacting the Edgio EdgePrism Network Service in FRA (Frankfurt, Germany). Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 60 minutes or as new information becomes available.

April 26, 2024 05:02 UTC
[Identified] Edgio Engineers have reloaded one of our linecards to remedy the hardware issue detected in Frankfurt, Germany. They have confirmed all ports restored and currently verifying connectivity.

April 26, 2024 05:18 UTC
[Monitoring] Edgio Engineers have confirmed traffic and peering restored.
Possible Issue with Edgio Sailfish Network ServiceMitigated Impact

Incident Status

Mitigated Impact

Components

Delivery, HTTP Large, HTTP Small

Locations

Latin America and the Caribbean


April 21, 2024 22:19 UTC
[Investigating] We are investigating an issue that might be impacting the Edgio Sailfish Network Service in Lima Peru region (JAU). Edgio Engineers are actively investigating customer impact, affected services, and remediation steps.

April 21, 2024 23:26 UTC
[Monitoring] We have mitigated an issue that might be impacting the Edgio Sailfish Network Service in Lima Peru region (JAU). Engineers are working with the site provider to restore service as soon as possible.

Scheduled Maintenance

Layer0 Edge infrastructure maintenance in APAC regionPlanned Maintenance

Schedule

April 29, 2024 18:00 - 21:00 UTC

Components

Layer0

Locations

Mumbai, India, Osaka, Japan, Singapore

Description

We are performing an infrastructure maintenance on the Layer0 POPs in the APAC region, to apply minor packages update on the Operating System. During this maintenance, the traffic usually served by the infrastructure involved in this maintenance will be temporarily served by our other locations.
Layer0 Edge infrastructure maintenance in EU regionPlanned Maintenance

Schedule

May 1, 2024 22:00 - May 2, 2024 02:00 UTC

Components

Layer0

Locations

Frankfurt, Germany, London, United Kingdom, Paris, France

Description

We are performing an infrastructure maintenance on the Layer0 POPs in the EU region, to apply minor packages update on the Operating System. During this maintenance, the traffic usually served by the infrastructure involved in this maintenance will be temporarily served by our other locations.
Layer0 Edge infrastructure maintenance in US East and US Central regionsPlanned Maintenance

Schedule

May 6, 2024 09:00 - 13:00 UTC

Components

Layer0

Locations

Ashburn, VA, USA, Atlanta, GA, USA, Chicago, IL, USA, Denver, CO, USA, Miami, Fl, USA, Newark, NJ, USA

Description

We are performing an infrastructure maintenance on the Layer0 POPs in the US East and US Central regions, to apply minor packages update on the Operating System. During this maintenance, the traffic usually served by the infrastructure involved in this maintenance will be temporarily served by our other locations.
Layer0 Edge infrastructure maintenance in US West regionPlanned Maintenance

Schedule

May 8, 2024 11:00 - 15:00 UTC

Components

Layer0

Locations

Denver, CO, USA, Los Angeles, CA, USA, Seattle, WA, USA

Description

We are performing an infrastructure maintenance on the Layer0 POPs in the US West region, to apply minor packages update on the Operating System. During this maintenance, the traffic usually served by the infrastructure involved in this maintenance will be temporarily served by our other locations.
Scheduled Decommission of *-Z Urls UplynkPlanned Maintenance

Schedule

June 30, 2024 00:00 - July 1, 2024 00:00 UTC

Components

Uplynk Streaming Service

Locations

Global

Description

This message serves as notification that Edgio Uplynk Streaming will be decommissioning *-z.uplynk.com cnames on June 30th 2024. This includes, but is not limited to: cms-z.uplynk.com services-z.uplynk.com content-z.uplynk.com Urls without –z (cms.uplynk.com, services.uplynk.com, content.uplynk.com, etc) will NOT be affected and will remain unchanged. If your workflow utilizes any *-z.uplynk.com domains, you must change the urls in your workflow to the standard *.uplynk.com urls prior to June 30th 2024 to avoid issues or downtime.

History (Last 2 days)

Possible Issue with Edgio Sailfish Network Service impacting NA, Europe, and AsiaPossible Service Degredation

Incident Status

Possible Service Degredation


Components

HTTP Small


Locations

North America, Europe, Rest of Asia



April 24, 2024 18:35 UTC
[Investigating] Edgio Engineers have detected service degradation on the SF Network impacting the NA, Europe, and Asia on the WAC platform. Customers may experience slower than normal load times for webpages.

April 24, 2024 19:29 UTC
[Monitoring] Edgio Engineers have mitigated the service disruption in the NA, Europe, and Asia on the HTTP Small Platform. Customers should experience improved performance.

April 25, 2024 20:16 UTC
[Resolved] Edgio Engineers have resolved the service disruption in the NA, Europe, and Asia on the HTTP Small Platform. Customers should experience improved performance.
Possible Issue with Edgio Sailfish Network ServicePossible Service Degredation

Incident Status

Possible Service Degredation


Components

HTTP Large


Locations

Middle East



April 23, 2024 13:52 UTC
[Investigating] Edgio Engineers have detected service degradation on the SF Network impacting United Arab Emirates (UAE) region on the Cache platform. Customers may experience slower than normal load times for webpages, streams and video playback.

April 23, 2024 15:45 UTC
[Monitoring] Edgio Engineers have mitigated the service degradation on the SF Network impacting United Arab Emirates (UAE) region on the Cache platform. Customers should experience improved performance.

April 24, 2024 21:57 UTC
[Resolved] Edgio Engineers have resolved the service degradation on the SF Network impacting United Arab Emirates (UAE) region on the Cache platform. Customers should experience normal performance.