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Active Incident

Updated 4 days ago

Locations

Incident Status

Mitigated Impact

Components

HTTP Small Object CDN

Locations

New York, NY, USA



December 21, 2018 1:21AM UTC
[Monitoring] Verizon Digital Media engineers have mitigated any possible service degradation on HTTP Small platform in the New York (LGA) point of presence. Our engineers have moved the traffic to a healthier point of presence. Customers should experience normal performance.

HTTP Large Object CDN

Normal Performance

Application Delivery Network

Normal Performance

Uplynk Video Streaming

Normal Performance

CDN Storage

Normal Performance

Transact Storage

Normal Performance

Transact - PCI Compliant Network

Normal Performance

Route DNS

Normal Performance

CDN Control Center

Normal Performance

Ticketing System

Normal Performance

Logs & Reports

Normal Performance

HTTP Small Object CDN

Normal Performance

Fast Purge

Normal Performance

API

Normal Performance

DCP Publishing Points

Normal Performance

CDN Control Center - Transact PCI Compliant Network

Normal Performance

API - Transact - Transact PCI Compliant Network

Normal Performance

Configuration Propagation

Normal Performance

Customer Support Phone Lines

Normal Performance

Uplynk Features and APIs

Normal Performance

Real-Time Stats

Normal Performance

Scheduled Maintenance

Schedule

February 5, 2019 5:00PM - February 7, 2019 5:00PM UTC

Components

Uplynk Video Streaming

Locations

Global

Description

Please be advised that out of an abundance of caution, and scheduling concerns around the end of the year, Verizon Digital Media Services is postponing a planned upgrade of the Uplynk Mongo Database to Mongo Release 3.6 to early February. We will confirm the date and send updated communications in January. VDMS testing of the upgrade is complete and test results show improved performance and reliability. We have been testing this in our parallel test environment since August with no adverse impact to the system. If unforeseen issues were to arise in coming weeks we would consider moving the upgrade to an earlier date - in such a case we would send updated communications to customers, but the upgrade will not take place starting on 12/18/18 as earlier communicated, and it will not take place until customers receive further communications about the rescheduled date. The tentatively scheduled target date is 2/5/2019.

History

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