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Active Incident

Updated 12 hours ago

Locations

Service Degradation affecting New York LGA over HTTP Small PlatformMitigated Impact

Incident Status

Mitigated Impact

Components

HTTP Small Object CDN

Locations

New York, NY, USA


December 21, 2018 1:21AM UTC
[Monitoring] Verizon Digital Media engineers have mitigated any possible service degradation on HTTP Small platform in the New York (LGA) point of presence. Our engineers have moved the traffic to a healthier point of presence. Customers should experience normal performance.

HTTP Large Object CDN

Normal Performance

Application Delivery Network

Normal Performance

Uplynk Video Streaming

Normal Performance

CDN Storage

Normal Performance

Transact Storage

Normal Performance

Transact - PCI Compliant Network

Normal Performance

Route DNS

Normal Performance

CDN Control Center

Normal Performance

Ticketing System

Normal Performance

Logs & Reports

Normal Performance

HTTP Small Object CDN

Normal Performance

Fast Purge

Normal Performance

API

Normal Performance

DCP Publishing Points

Normal Performance

CDN Control Center - Transact PCI Compliant Network

Normal Performance

API - Transact - Transact PCI Compliant Network

Normal Performance

Configuration Propagation

Normal Performance

Customer Support Phone Lines

Normal Performance

Uplynk Features and APIs

Normal Performance

Real-Time Stats

Normal Performance

History (Last 2 days)

Possible Service Degradation Affecting All Platforms in London Possible Service Degradation

Incident Status

Possible Service Degradation


Components

HTTP Large Object CDN, Application Delivery Network, Transact - PCI Compliant Network, HTTP Small Object CDN


Locations

London, United Kingdom



April 18, 2019 3:26PM UTC
[Investigating] Verizon Digital Media Engineers are investigating possible service degradation for the All Platform in London. Customers may experience slow or degraded performance. Engineers are continuing to investigate the issue and mitigate any potential impact.

April 18, 2019 3:39PM UTC
[Monitoring] Verizon Digital Media Engineers have mitigated the service degradation impacting All Platforms in London. Customers should experience normal performance in London.

April 18, 2019 4:24PM UTC
[Resolved] Verizon Digital Media Engineers have resolved the service degradation impacting All Platforms in London. Customers should experience normal performance in London.
Possible Issue Impacting Uplynk Slicer Monitoring FeaturePossible Service Degradation

Incident Status

Possible Service Degradation


Components

Uplynk Features and APIs


Locations

Global



April 17, 2019 7:14PM UTC
[Investigating] Verizon Digital Media Service Engineers have identified an issue impacting the Slicer Monitoring Tool Feature within the CMS of the Uplynk Video Service. Users may experience functionality issues and/or alerting notification issues with the Slicer Monitoring Tool Feature. Actual Video Streaming Service is not impacted. Engineers are actively working to resolve the issue. Next expected update: 20-30 minutes or as new information becomes available..

April 17, 2019 7:44PM UTC
[Resolved] All Clear: Verizon Digital Media Engineers have fully resolved the issue impacting the Slicer Monitoring Tool Feature. Actual Video Streaming Service was not impacted. Users should experience normal performance. Please contact our Support team @ 1-877-334-3236 if you require further assistance.