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All Systems Operational

Updated a few seconds ago

Locations

HTTP Large Object CDN

Normal Performance

Application Delivery Network

Normal Performance

The Video Streaming Service

Normal Performance

CDN Storage

Normal Performance

Transact Storage

Normal Performance

Transact - PCI Compliant Network

Normal Performance

Route DNS

Normal Performance

CDN Control Center

Normal Performance

Ticketing System

Normal Performance

Logs & Reports

Normal Performance

HTTP Small Object CDN

Normal Performance

Fast Purge

Normal Performance

API

Normal Performance

DCP Publishing Points

Normal Performance

CDN Control Center - Transact PCI Compliant Network

Normal Performance

API - Transact - Transact PCI Compliant Network

Normal Performance

Configuration Propagation

Normal Performance

Customer Support Phone Lines

Normal Performance

Video Streaming Service Features and APIs

Normal Performance

Real-Time Stats

Normal Performance

Load to Edge

Normal Performance

History (Last 2 days)

Incident Status

Possible Service Degradation


Components

Video Streaming Service Features and APIs


Locations

Global




December 13, 2019 2:17PM UTC
[Investigating] Verizon Media Engineers are investigating an issue impacting the Clipping Tool Feature within the CMS of the Video Streaming Service. Users may experience slow or inability to clip assets and/or upload clips to 3rd party integrations. Engineers are actively working to resolve the issue. Next expected update: 20-30 minutes or as new information becomes available.

December 13, 2019 2:45PM UTC
[Investigating] Verizon Media Engineers are still actively investigating an issue impacting the Clipping Tool Feature within the CMS of the Video Streaming Service. Users may experience slow or inability to clip assets and/or upload clips to 3rd party integrations. Engineers are actively working to resolve the issue. Next expected update: 20-30 minutes or as new information becomes available.

December 13, 2019 3:14PM UTC
[Identified] Verizon Media Engineers have identified the issue impacting the Clipping Tool Feature within the CMS of the Video Streaming Service. Users may experience slow or inability to clip assets and/or upload clips to 3rd party integrations. Engineers are actively working to resolve the issue. Next expected update: 20-30 minutes or as new information becomes available.

December 13, 2019 3:45PM UTC
[Identified] Verizon Media Engineers have identified an issue impacting the Clipping Tool Feature within the CMS of the Video Streaming Service. Users may experience slow or inability to clip assets and/or upload clips to 3rd party integrations. Engineers are still actively working to resolve the issue. Next expected update: 20-30 minutes or as new information becomes available.

December 13, 2019 4:15PM UTC
[Identified] Verizon Media Engineers have identified an issue impacting the Clipping Tool Feature within the CMS of the Video Streaming Service. Users may experience slow or inability to clip assets and/or upload clips to 3rd party integrations. Engineers are still actively working to resolve the issue. Next expected update: 20-30 minutes or as new information becomes available.

December 13, 2019 4:45PM UTC
[Identified] Verizon Media Engineers have identified an issue impacting the Clipping Tool Feature within the CMS of the Video Streaming Service. Users may experience slow or inability to clip assets and/or upload clips to 3rd party integrations. Engineers are still actively working to resolve the issue and have engaged additional resources working towards remediation. Next expected update: 20-30 minutes or as new information becomes available.

December 13, 2019 5:18PM UTC
[Monitoring] Verizon Media Engineers have mitigated the issue impacting the Clipping Tool Feature within the CMS of the Video Streaming Service. Our internal testing and monitoring tools are indicating that platform is recovered. Users should begin to experience normal performance. Engineers are still actively monitoring the situation. Next expected update: 20-30 minutes or as new information becomes available.

December 13, 2019 5:59PM UTC
[Monitoring] Verizon Media Engineers have mitigated the issue impacting the Clipping Tool Feature within the CMS of the Video Streaming Service. Our internal testing and monitoring tools are indicating that platform is recovered. Users should begin to experience normal performance. Engineers are still actively monitoring the situation. Next expected update: 20-30 minutes or as new information becomes available.

December 13, 2019 6:48PM UTC
[Monitoring] Verizon Media Engineers have mitigated the issue impacting the Clipping Tool Feature within the CMS of the Video Streaming Service. Our internal testing and monitoring tools are indicating that platform is recovered. Users should begin to experience normal performance. Engineers are still actively monitoring the situation. Media Platform Support will provide updates as new information becomes available.

December 13, 2019 10:23PM UTC
[Resolved] All Clear: Verizon Media Engineers have fully resolved the issue impacting the Clipping Tool Feature within the CMS of the Video Streaming Service. Users should experience normal performance. Please contact our Support team @ 1-877-334-3236 if you require further assistance.

Incident Status

Possible Service Degradation


Components

The Video Streaming Service, Video Streaming Service Features and APIs


Locations

Global




December 13, 2019 10:04PM UTC
[Investigating] We are investigating an issue that might be impacting the Video Streaming Service. Our NOC and Verizon Media Engineers are actively investigating. Next expected update: 20-30 minutes or as new information becomes available..

December 13, 2019 10:09PM UTC
[Monitoring] Verizon Media Engineers have mitigated the issue impacting the Video Streaming Service. Our internal testing and monitoring tools are indicating that platform is recovered. Users should begin to experience normal performance. Next expected update: 20-30 minutes or as new information becomes available.

December 13, 2019 10:20PM UTC
[Resolved] All Clear: Verizon Media Engineers have fully resolved the issue impacting the Video Streaming Service. Users should experience normal performance. Please contact our Support team @ 1-877-334-3236 if you require further assistance.