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Active Incident

Updated a few seconds ago

Locations

Possible Service Degradation Affecting the Quito, Ecuador Region Over HTTP Large HTTP Small and ADN PlatformsMitigated Impact

Incident Status

Mitigated Impact

Components

HTTP Large Object CDN, Application Delivery Network, HTTP Small Object CDN

Locations

Quito, Ecuador


July 27, 2020 2:34PM UTC
[Investigating] Verizon Media Engineers are investigating a possible service degradation affecting the Quito, Ecuador region over HTTP Large, HTTP Small, and ADN platforms. Customers may experience slow or degraded performance in POP.

July 27, 2020 3:22PM UTC
[Monitoring] Verizon Digital Media engineers mitigated the possible service degradation in the Quito, Ecuador region for HTTP Large, HTTP Small, and ADN platforms by shifting traffic to neighboring POPs. Customers should see improved delivery performance.

August 3, 2020 12:46AM UTC
[Monitoring] HTTP Large, HTTP Small,  and ADN platform traffic have been shifted to neighboring POPs. Verizon Media Engineers continue to work with the Ecuador data center.

HTTP Large Object CDN

Mitigated Impact

Application Delivery Network

Mitigated Impact

The Video Streaming Service

Normal Performance

CDN Storage

Normal Performance

Transact Storage

Normal Performance

Transact - PCI Compliant Network

Normal Performance

Route DNS

Normal Performance

CDN Control Center

Normal Performance

Ticketing System

Normal Performance

Logs & Reports

Normal Performance

HTTP Small Object CDN

Mitigated Impact

Fast Purge

Normal Performance

API

Normal Performance

DCP Publishing Points

Normal Performance

CDN Control Center - Transact PCI Compliant Network

Normal Performance

API - Transact - Transact PCI Compliant Network

Normal Performance

Configuration Propagation

Normal Performance

Customer Support Phone Lines

Normal Performance

Video Streaming Service Features and APIs

Normal Performance

Real-Time Stats

Normal Performance

Load to Edge

Normal Performance

Scheduled Maintenance

Emergency Maintenance Notification for the Verizon Media PlatformPlanned Maintenance

Schedule

September 1, 2020 4:00AM - 3:00PM UTC

Components

CDN Control Center, Fast Purge, API, CDN Control Center - Transact PCI Compliant Network, API - Transact - Transact PCI Compliant Network, Configuration Propagation, Load to Edge

Locations

Global

Description

During the maintenance window, Verizon Media Engineers will be performing maintenance on the customer portal and services tied to it. There may be periods of service disruption during the timeframe. Please note that CDN delivery will not be impacted.
Emergency Maintenance Notification for the Verizon Media PlatformPlanned Maintenance

Schedule

September 3, 2020 4:00AM - 3:00PM UTC

Components

HTTP Large Object CDN, CDN Control Center, Fast Purge, API, CDN Control Center - Transact PCI Compliant Network, API - Transact - Transact PCI Compliant Network, Configuration Propagation, Load to Edge

Locations

Amsterdam, Netherlands, Global

Description

During the maintenance window, Verizon Media Engineers will be performing maintenance on the customer portal and services tied to it. There may be periods of service disruption during the timeframe. Please note that CDN delivery will not be impacted.

History (Last 2 days)

Possible Service Degradation Affecting the Lima, Peru Region Over HTTP Large HTTP Small and ADN PlatformsPossible Service Degradation

Incident Status

Possible Service Degradation


Components

HTTP Large Object CDN, Application Delivery Network, HTTP Small Object CDN


Locations

Lima, Peru



August 11, 2020 10:58PM UTC
[Monitoring] Verizon Digital Media engineers mitigated the possible service degradation in the Lima, Peru region for HTTP Large, HTTP Small, and ADN platforms by shifting traffic to neighboring POPs. Verizon Media Engineers continue to work with the Peruvian data center

August 12, 2020 4:51PM UTC
[Resolved] Verizon Digital Media engineers have resolved the service degradation impacting the Lima, Peru region for HTTP Large, HTTP Small and ADN platforms. Customers should experience normal performance.