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Planned Maintenance In Progress

Updated a few seconds ago

Locations

Incident Status

Mitigated Impact

Components

HTTP Small Object CDN

Locations

New York, NY, USA



December 21, 2018 1:21AM UTC
[Monitoring] Verizon Digital Media engineers have mitigated any possible service degradation on HTTP Small platform in the New York (LGA) point of presence. Our engineers have moved the traffic to a healthier point of presence. Customers should experience normal performance.

Description

The VDMS team will be performing software upgrades on the load balancers and will be ongoing for a week. We do not anticipate any customer impact during this maintenance.

Components

CDN Storage

Locations

Tokyo, Japan - Storage, Amsterdam, Netherlands - Storage



March 18, 2019 9:23PM UTC
[Update] Scheduled maintenance is starting.

HTTP Large Object CDN

Normal Performance

Application Delivery Network

Normal Performance

Uplynk Video Streaming

Normal Performance

CDN Storage

Planned Maintenance

Transact Storage

Normal Performance

Transact - PCI Compliant Network

Normal Performance

Route DNS

Normal Performance

CDN Control Center

Normal Performance

Ticketing System

Normal Performance

Logs & Reports

Normal Performance

HTTP Small Object CDN

Normal Performance

Fast Purge

Normal Performance

API

Normal Performance

DCP Publishing Points

Normal Performance

CDN Control Center - Transact PCI Compliant Network

Normal Performance

API - Transact - Transact PCI Compliant Network

Normal Performance

Configuration Propagation

Normal Performance

Customer Support Phone Lines

Normal Performance

Uplynk Features and APIs

Normal Performance

Real-Time Stats

Normal Performance

Scheduled Maintenance

Schedule

April 9, 2019 3:30PM - April 10, 2019 1:30AM UTC

Components

CDN Storage

Locations

Tokyo, Japan - Storage

Description

During this maintenance window, customers can expect some periods of service interruption where resources on CDN Storage are inaccessible. This does not affect content cached and served by the Edges.

History (Last 2 days)

Possible Issue with Uplynk Video ServicePossible Service Degradation

Incident Status

Possible Service Degradation


Components

Uplynk Video Streaming, Uplynk Features and APIs


Locations

Global




March 17, 2019 2:12AM UTC
[Investigating] We are investigating an issue that might be impacting the Uplynk Video Service. Our NOC and Uplynk Engineers are actively investigating. Next expected update: 20-30 minutes or as new information becomes available..

March 17, 2019 2:47AM UTC
[Investigating] Verizon Digital Media Service Engineers are investigating an issue impacting the Uplynk Video Streaming Service and are actively working to resolve the issue. Users may intermittently drop or experience re-buffering. This is affecting a very small percentage of viewers. Engineers are actively working to resolve the issue. Next expected update: 20-30 Minutes or as new information becomes available.

March 17, 2019 3:12AM UTC
[Monitoring] Verizon Digital Media Service Engineers believe that that the possible issue detected earlier had no Impact to the UpLynk Platform. There have been no indications that the Uplynk Video Streaming Service was impacted or degraded. It appears there is a reporting issue that showed and might still intermittently show issues with our platform. At this time, all Video Services are exhibiting normal behavior.

March 17, 2019 2:14PM UTC
[Resolved] Verizon Digital Media Service Engineers believe that that the possible issue detected earlier had no Impact to the UpLynk Platform. There have been no indications that the Uplynk Video Streaming Service was impacted or degraded. It appears there is a reporting issue that showed and might still intermittently show issues with our platform. At this time, all Video Services are exhibiting normal behavior.