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Active Incident

Updated a few seconds ago

Locations

Incident Status

Mitigated Impact

Components

HTTP Large, Application Delivery Network, HTTP Small

Locations

Quito, Ecuador



July 27, 2020 2:34PM UTC
[Investigating] Verizon Media Engineers are investigating a possible service degradation affecting the Quito, Ecuador region over HTTP Large, HTTP Small, and ADN platforms. Customers may experience slow or degraded performance in POP.

July 27, 2020 3:22PM UTC
[Monitoring] Verizon Digital Media engineers mitigated the possible service degradation in the Quito, Ecuador region for HTTP Large, HTTP Small, and ADN platforms by shifting traffic to neighboring POPs. Customers should see improved delivery performance.

August 3, 2020 12:46AM UTC
[Monitoring] HTTP Large, HTTP Small,  and ADN platform traffic have been shifted to neighboring POPs. Verizon Media Engineers continue to work with the Ecuador data center.

HTTP Large

Normal Performance

Application Delivery Network

Normal Performance

The Video Streaming Service

Normal Performance

CDN Storage

Normal Performance

Transact Storage

Normal Performance

Transact Commerce Acceleration Network

Normal Performance

Route (DNS)

Normal Performance

CDN Control Center

Normal Performance

Customer Support Ticketing System

Normal Performance

Logs & Reporting

Normal Performance

HTTP Small

Normal Performance

Purge

Normal Performance

CDN Control Center API

Normal Performance

Live Dynamic Cloud Packaging

Normal Performance

Transact CDN Control Center

Normal Performance

Transact CDN Control Center API

Normal Performance

Configuration Propagation

Normal Performance

Customer Support Phone Lines

Normal Performance

Video Streaming Service Features and APIs

Normal Performance

Real-Time Stats

Normal Performance

Load to Edge

Normal Performance

SFTP & RSYNC

Normal Performance

VoD Dynamic Cloud Packaging

Normal Performance

Real Time Log Delivery

Normal Performance

Route (DNS) Configuration Propogation

Normal Performance

Transact SFTP & RSYNC

Normal Performance

Web Application Firewall

Normal Performance

CDN Global

Normal Performance

Scheduled Maintenance

Schedule

October 2, 2020 4:00AM - 3:00PM UTC

Components

CDN Control Center, Purge, CDN Control Center API, Transact CDN Control Center, Transact CDN Control Center API, Load to Edge

Locations

Global

Description

During the maintenance window, Verizon Media Engineers will be performing maintenance on the customer portal and services tied to it. There may be periods of service disruption during the timeframe. Please note that CDN delivery will not be impacted.

Schedule

October 9, 2020 4:00AM - 3:00PM UTC

Components

CDN Control Center, Purge, CDN Control Center API, Transact CDN Control Center, Transact CDN Control Center API, Load to Edge

Locations

Global

Description

During the maintenance window, Verizon Media Engineers will be performing maintenance on the customer portal and services tied to it. There may be periods of service disruption during the timeframe. Please note that CDN delivery will not be impacted.

History

No incidents in the last 2 days