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All Systems Operational

Updated 9 hours ago

Locations

Customer Support Phone Lines

Normal Performance

DCP Publishing Points

Normal Performance

Uplynk Video Streaming

Normal Performance

Fast Purge

Normal Performance

HTTP Large Object CDN

Normal Performance

HTTP Small Object CDN

Normal Performance

Application Delivery Network

Normal Performance

CDN Storage

Normal Performance

Transact - PCI Compliant Network

Normal Performance

API - Transact - Transact PCI Compliant Network

Normal Performance

API

Normal Performance

CDN Control Center

Normal Performance

CDN Control Center - Transact PCI Compliant Network

Normal Performance

Configuration Propagation

Normal Performance

Logs & Reports

Normal Performance

Ticketing System

Normal Performance

Route DNS

Normal Performance

Real-Time Stats

Normal Performance

History (Last 2 days)

Description

Please be advised, Verizon Digital Media engineers are preparing to deploy a bug fix to our AMS, SYD, HHP, ARN, FRA, and OXR ingest points to improve the stability of our DCP Platform. This change has been tested in individual servers and is now ready to be promoted to the entire AMS, SYD, HHP, ARN, FRA, and OXR PoPs. During this time, streams being ingested to the AMS, SYD, HHP, ARN, FRA, and OXR point of presence will be disconnected but should be able to immediately reconnect following the reboot of ingest systems. During this maintenance customers may experience intermittent timeouts. If you experience issues following this maintenance please contact our network operations center for assistance.


Components

DCP Publishing Points


Locations

Amsterdam, Netherlands, Frankfurt, Germany, Hong Kong, Los Angeles, CA, USA, New York, NY, USA, Stockholm, Sweden, Sydney, Australia, Tokyo, Japan


Schedule

June 27, 2017 8:30PM - June 27, 2017 10:30PM UTC



June 27, 2017 8:29PM UTC
[Update] Currently conducting emergency maintenance for DCP Ingest in the Amsterdam (AMS), Sydney (SYD), Hong Kong (HHP), Stockholm (ARN), Germany (FRA), and Los Angeles (OXR) regions. The status will be resolved when the maintenance is confirmed completed.

June 27, 2017 11:31PM UTC
[Update] Emergency maintenance for DCP Ingest in the Amsterdam (AMS), Sydney (SYD), Hong Kong (HHP), Stockholm (ARN), Germany (FRA), and Los Angeles (OXR) regions has completed and is back to normal.

Description

Please be advised, Verizon Digital Media engineers are preparing to deploy a bug fix to our Ashburn, VA RTMP ingest points to improve the stability of our DCP Platform. This change has been tested in individual servers and is now ready to be promoted to the entire DCA PoP. During this time, streams being ingested to the DCA point of presence will be disconnected but should be able to immediately reconnect following the reboot of ingest systems. If you experience issues following this maintenance please contact our network operations center for assistance. After extensive testing and monitoring of this change, we would like to deploy the same bug fix to remaining DCP ingest points around the same time of day tomorrow. We will send additional notification prior to that maintenance window as well.


Components

DCP Publishing Points, HTTP Large Object CDN


Locations

Amsterdam, Netherlands, Ashburn, VA, USA


Schedule

June 26, 2017 8:30PM - June 26, 2017 8:35PM UTC



June 27, 2017 8:14PM UTC
[Update] This maintenance was yesterday. Clearing from maintenance page.

June 27, 2017 8:14PM UTC
[Update] Yesterdays maintenance was completed successfully.

Incident Status

Normal Performance


Components

DCP Publishing Points


Locations

Amsterdam, Netherlands, Ashburn, VA, USA, Los Angeles, CA, USA




June 27, 2017 4:43PM UTC
[Investigating] Verizon Digital Media Engineers are investigating an issue potentially impacting HLS (HTTP Live Streaming) and HDS (Adobe HTTP Dynamic Streaming).

June 27, 2017 5:16PM UTC
[Monitoring] Verizon Digital Media Engineers have resolved the issue impacting HLS (HTTP Live Streaming) and HDS (Adobe HTTP Dynamic Streaming). Customer HLS and HDS streams should play normally with no timeouts or buffering.

June 27, 2017 5:18PM UTC
[Resolved] Verizon Digital Media Engineers have resolved the issue impacting HLS (HTTP Live Streaming) and HDS (Adobe HTTP Dynamic Streaming). Customer HLS and HDS streams should play normally with no timeouts or buffering.

Incident Status

Service Disruption


Components

DCP Publishing Points


Locations

Ashburn, VA, USA




June 26, 2017 8:28PM UTC
[Identified] Currently conducting emergency maintenance for DCP Ingest in the Ashburn, Virginia (DCA). The status will be resolved when the maintenance is confirmed completed.

June 26, 2017 8:42PM UTC
[Resolved] Emergency maintenance for DCP Ingest in the Ashburn, Virginia (DCA) has completed and is back to normal.

Incident Status

Possible Service Degradation


Components

Application Delivery Network, HTTP Large Object CDN, HTTP Small Object CDN


Locations

Philadelphia, PA, USA




June 26, 2017 5:12PM UTC
[Investigating] We are investigating an issue that might be impacting servers in Philadelphia region. More details to follow.

June 26, 2017 5:40PM UTC
[Identified] We continue to monitor our network and so far we do not see any customer impact .

June 26, 2017 5:48PM UTC
[Monitoring] The potential issue observed in Philadelphia is showing improvement. We will continue to monitor the health of the platform.

June 26, 2017 6:12PM UTC
[Resolved] A brief power issue temporarily affected some servers in the Philadelphia POP. Engineers have confirmed that the servers are once more performing optimally.