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Active Incident

Updated 2 days ago

Locations

Possible Service Degradation Affecting the HTTP Small Platform in LondonMitigated Impact

Incident Status

Mitigated Impact

Components

HTTP Small Object CDN

Locations

London, United Kingdom


May 15, 2019 7:50PM UTC
[Investigating] Verizon Digital Media Engineers are investigating possible service degradation impacting the HTTP Small Platform in London. Customers may experience slow or degraded performance. Engineers are continuing to investigate the issue and mitigate any potential impact.

May 15, 2019 9:26PM UTC
[Monitoring] Verizon Digital Media Engineers have mitigated the service degradation impacting the HTTP Small Platform in London. Customers should experience normal performance.
Higher Response Times on the Seoul, South Korea (ICN) HTTP Small PlatformPossible Service Degradation

Incident Status

Possible Service Degradation

Components

HTTP Small Object CDN

Locations

Seoul, South Korea


April 27, 2019 1:03PM UTC
[Identified] Verizon Digital Media engineers have identified a possible service degradation on the HTTP Small platform in the Seoul, South Korea (ICN) point of presence. Our engineers have moved the traffic to a healthier point of presence. Customers in this region may experience slightly higher response times on the HTTP Small platform.

HTTP Large Object CDN

Normal Performance

Application Delivery Network

Normal Performance

Uplynk Video Streaming

Normal Performance

CDN Storage

Normal Performance

Transact Storage

Normal Performance

Transact - PCI Compliant Network

Normal Performance

Route DNS

Normal Performance

CDN Control Center

Normal Performance

Ticketing System

Normal Performance

Logs & Reports

Normal Performance

HTTP Small Object CDN

Mitigated Impact

Fast Purge

Normal Performance

API

Normal Performance

DCP Publishing Points

Normal Performance

CDN Control Center - Transact PCI Compliant Network

Normal Performance

API - Transact - Transact PCI Compliant Network

Normal Performance

Configuration Propagation

Normal Performance

Customer Support Phone Lines

Normal Performance

Uplynk Features and APIs

Normal Performance

Real-Time Stats

Normal Performance

Load to Edge

Normal Performance

History (Last 2 days)

Issue with Route User Interface Possible Service Degradation

Incident Status

Possible Service Degradation


Components

CDN Control Center


Locations

Global



May 21, 2019 9:29PM UTC
[Identified] Verizon Digital Media Engineers are currently investigating a possible Route Portal issue. This is only a visual issue within the portal. Customers may see issues loading the portal but all DNS features are working normally.

May 21, 2019 11:39PM UTC
[Monitoring] Verizon Digital Media Engineers have mitigated the Route Portal issue. Customers should experience normal portal performance.

May 22, 2019 12:40AM UTC
[Resolved] Verizon Digital Media Engineers have resolved the Route Portal issue. Customers should experience normal portal performance.
Possible Service Degradation Affecting the HTTP Large Platform in LondonPossible Service Degradation

Incident Status

Possible Service Degradation


Components

HTTP Large Object CDN


Locations

London, United Kingdom



May 21, 2019 8:25PM UTC
[Investigating] Verizon Digital Media Engineers are investigating possible service degradation impacting the HTTP Large Platform in London. Customers may experience slow or degraded performance.

May 21, 2019 9:36PM UTC
[Monitoring] Verizon Digital Media engineers have mitigated the service degradation impacting the HTTP Large Platform in London (LHB). HTTP Large Platform traffic has been shifted to neighboring POPs. Customers should begin seeing improved delivery.

May 22, 2019 12:10AM UTC
[Resolved] Verizon Digital Media engineers have resolved the service degradation impacting London (LHB) HTTP Large Platform. HTTP Large Platform traffic has been restored. Customers should experience normal asset delivery.