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Planned Maintenance In Progress

Updated a few seconds ago

Locations

Incident Status

Mitigated Impact

Components

Application Delivery Network

Locations

New York, NY, USA



October 7, 2019 2:28PM UTC
[Investigating] Verizon Digital Media Engineers have detected a possible possible service degradation in the New York region over ADN platform. Customers may experience slow or degraded performance.

October 7, 2019 8:25PM UTC
[Monitoring] Verizon Digital Media Engineers have mitigated the service degradation in the New York region over ADN platform. Customers should experience improved performance.

Description

The Verizon Media Platform team will be performing software upgrades on the storage system. During this maintenance window, customers will experience service interruption where resources on CDN Storage are inaccessible. This does not affect content cached and served by the Edges. Should you have any questions, please contact the 24/7 Verizon Digital Media Network Operations Center at +1-877-334-3236 or via email at tickets@verizondigitalmedia.com. This update only applies to customers using our New York TEB Storage cluster. Please disregard the content of this notification email if it does not apply to you.

Components

CDN Storage

Locations

New York, NY, USA - Storage

Schedule

October 9, 2019 12:00PM - October 10, 2019 5:00AM UTC



October 9, 2019 12:00PM UTC
[Update] Scheduled maintenance is starting.

October 9, 2019 9:28PM UTC
[Update] Hello Everyone, The hard downtime part of this maintenance is now complete. CDN origin assets are now accessible. If you are still experiencing any issues, please contact the CDN support team via tickets@verizondigitalmedia.com.

HTTP Large Object CDN

Normal Performance

Application Delivery Network

Mitigated Impact

Uplynk Video Streaming

Normal Performance

CDN Storage

Planned Maintenance

Transact Storage

Normal Performance

Transact - PCI Compliant Network

Normal Performance

Route DNS

Normal Performance

CDN Control Center

Normal Performance

Ticketing System

Normal Performance

Logs & Reports

Normal Performance

HTTP Small Object CDN

Normal Performance

Fast Purge

Normal Performance

API

Normal Performance

DCP Publishing Points

Normal Performance

CDN Control Center - Transact PCI Compliant Network

Normal Performance

API - Transact - Transact PCI Compliant Network

Normal Performance

Configuration Propagation

Normal Performance

Customer Support Phone Lines

Normal Performance

Uplynk Features and APIs

Normal Performance

Real-Time Stats

Normal Performance

Load to Edge

Normal Performance

Scheduled Maintenance

Schedule

October 8, 2019 5:00PM - 9:00PM UTC

Components

HTTP Large Object CDN, Application Delivery Network, Transact - PCI Compliant Network, HTTP Small Object CDN

Locations

Tokyo, Japan

Description

During this maintenance, Verizon Digital Media will be performing network upgrades and do not anticipate any downtime during this event. Traffic will be migrated to neighboring PoP's.

Schedule

October 16, 2019 9:00PM - 10:00PM UTC

Components

Fast Purge, Load to Edge

Locations

Global

Description

The Verizon Media Platform team will be performing software upgrades on the load and purge system. During this upgrade window, customers might see a possible 15 minute delay in loading or purging assets. Should you have any questions, please contact the 24/7 Verizon Digital Media Network Operations Center at +1-877-334-3236 or via email at tickets@verizondigitalmedia.com.

History

No incidents in the last 2 days