Active Incident

Updated a few seconds ago

HTTP(S) Delivery

Possible Service Degredation

Origin Storage

Normal Performance

Logging Services

Normal Performance

Control

Normal Performance

Purge

Normal Performance

Delivery

Normal Performance

Console

Normal Performance

Edge Functions

Normal Performance

Applications Purge

Normal Performance

Cloud Functions

Normal Performance

Security

Normal Performance

Real-Time Log Delivery

Normal Performance

Uplynk Streaming Service

Normal Performance

LVP

Normal Performance

MMD Live/On-Demand

Normal Performance

DCP Live/VOD

Normal Performance

HTTP Large

Normal Performance

Layer0

Normal Performance

Moovweb Adapt / RDN

Normal Performance

MCC

Normal Performance

HTTP Small

Normal Performance

Application Delivery Network

Normal Performance

Route DNS

Normal Performance

Legacy Purge

Normal Performance

Enterprise Storage

Normal Performance

Support Ticketing System

Normal Performance

Support Phone Line

Normal Performance

Co-Location Services

Normal Performance

Open Edge

Normal Performance

Possible Issue with Edgio EdgePrism Network Service - JED (Jeddah, Saudi Arabia)Possible Service Degredation

Incident Status

Possible Service Degredation

Components

HTTP(S) Delivery

Locations

Middle East


April 17, 2024 15:49 UTC
[Monitoring] We are investigating an issue that is impacting the Edgio EdgePrism Network Service at our Jeddah, Saudi Arabia (JED) point of presence. Edgio Engineers have redirected traffic to other sites in the region to minimize client impact. Engineers are working with the site provider to restore service as soon as possible.

Scheduled Maintenance

Layer0 Edge infrastructure maintenance in JapanPlanned Maintenance

Schedule

April 18, 2024 15:00 - 17:00 UTC

Components

Layer0

Locations

Osaka, Japan

Description

We are performing an infrastructure maintenance on the Layer0 POPs in the Japan region, to apply minor packages update on the Operating System. During this maintenance, the traffic usually served by the infrastructure involved in this maintenance will be temporarily served by our other locations.
Scheduled Decommission of *-Z Urls UplynkPlanned Maintenance

Schedule

June 30, 2024 00:00 - July 1, 2024 00:00 UTC

Components

Uplynk Streaming Service

Locations

Global

Description

This message serves as notification that Edgio Uplynk Streaming will be decommissioning *-z.uplynk.com cnames on June 30th 2024. This includes, but is not limited to: cms-z.uplynk.com services-z.uplynk.com content-z.uplynk.com Urls without –z (cms.uplynk.com, services.uplynk.com, content.uplynk.com, etc) will NOT be affected and will remain unchanged. If your workflow utilizes any *-z.uplynk.com domains, you must change the urls in your workflow to the standard *.uplynk.com urls prior to June 30th 2024 to avoid issues or downtime.

History (Last 2 days)

Scheduled Maintenance on the Uplynk Egress PipelinePlanned Maintenance

Description

Edgio are performing scheduled maintenance on the Uplynk Egress pipeline to introduce new features and stability improvements. Customer Impact Assessment: There is no expected impact during this maintenance as all changes are designed to be seamless, however end-users may experience brief interruptions to service as changes are applied. Ticket#: CHG0123966


Components

Uplynk Streaming Service


Locations

Global


Schedule

April 17, 2024 17:00 - April 17, 2024 19:00 UTC


April 17, 2024 16:58 UTC
[Update] Scheduled Maintenance on the Uplynk Egress Pipeline is starting. Further updates will be provided once the maintenance has been concluded. Ticket#: CHG0123966

April 17, 2024 19:00 UTC
[Update] Scheduled Maintenance on the Uplynk Egress Pipeline is taking longer than planned. There is no expected impact from this delay. Further updates will be provided once the maintenance is concluded. Ticket#: CHG0123966

April 17, 2024 19:49 UTC
[Update] Scheduled Maintenance on the Uplynk Egress Pipeline is complete. All services are exhibiting normal behavior. Ticket#: CHG0123966
Possible Issue with Edgio EdgePrism Network Service - LGA (New York City)Mitigated Impact

Incident Status

Mitigated Impact


Components

HTTP(S) Delivery


Locations

North America



April 2, 2024 16:04 UTC
[Investigating] We are investigating an issue that might be impacting the Edgio EdgePrism Network Service. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 60 minutes or as new information becomes available.

April 2, 2024 17:22 UTC
[Monitoring] Edgio engineers confirm connectivity to our New York City (LGA) point of presence has been restored by the site vendor transferring power to backup generators while they continue to work on the underlying issue. We will provide further updates as they become available.

April 10, 2024 13:44 UTC
[Monitoring] Edgio engineers confirm connectivity to our New York City (LGA) point of presence has been restored by the site vendor transferring power to backup generators while they continue to work on the underlying issue. We will provide further updates as they become available.

April 17, 2024 15:34 UTC
[Resolved] Edgio engineers have confirm connectivity to our New York City (LGA) point of presence has been restored . This has been resolved.