All Systems Operational

Updated a few seconds ago

HTTP(S) Delivery

Normal Performance

Origin Storage

Normal Performance

Logging Services

Normal Performance

Control

Normal Performance

Purge

Normal Performance

Delivery

Normal Performance

Console

Normal Performance

Edge Functions

Normal Performance

Applications Purge

Normal Performance

Cloud Functions

Normal Performance

Security

Normal Performance

Real-Time Log Delivery

Normal Performance

Uplynk Streaming Service

Normal Performance

LVP

Normal Performance

MMD Live/On-Demand

Normal Performance

DCP Live/VOD

Normal Performance

HTTP Large

Normal Performance

Layer0

Normal Performance

Moovweb Adapt / RDN

Normal Performance

MCC

Normal Performance

HTTP Small

Normal Performance

Application Delivery Network

Normal Performance

Route DNS

Normal Performance

Legacy Purge

Normal Performance

Enterprise Storage

Normal Performance

Support Ticketing System

Normal Performance

Support Phone Line

Normal Performance

Co-Location Services

Normal Performance

Open Edge

Normal Performance

Scheduled Maintenance

Schedule

June 30, 2024 00:00 - July 1, 2024 00:00 UTC

Components

Uplynk Streaming Service

Locations

Global

Description

This message serves as notification that Edgio Uplynk Streaming will be decommissioning *-z.uplynk.com cnames on June 30th 2024. This includes, but is not limited to: cms-z.uplynk.com services-z.uplynk.com content-z.uplynk.com Urls without –z (cms.uplynk.com, services.uplynk.com, content.uplynk.com, etc) will NOT be affected and will remain unchanged. If your workflow utilizes any *-z.uplynk.com domains, you must change the urls in your workflow to the standard *.uplynk.com urls prior to June 30th 2024 to avoid issues or downtime.

History (Last 2 days)

Incident Status

Possible Service Degradation


Components

HTTP(S) Delivery


Locations

Latin America and the Caribbean




March 21, 2024 07:56 UTC
[Investigating] We are investigating an issue impacting performance for the Edgio EdgePrism Network Service in SADG (Quito, Ecuador). Edgio Engineers will be pulling site traffic to mitigate said issues.

March 21, 2024 08:15 UTC
[Monitoring] Edgio Engineers have successfully pulled site traffic to mitigate performance issues in SADG (Quito, Ecuador).

March 28, 2024 11:41 UTC
[Resolved] Edgio Engineers have resolved the issue impacting performance for the Edgio EdgePrism Network Service in SADG (Quito, Ecuador).

Incident Status

Possible Service Degradation


Components

Uplynk Streaming Service


Locations

Global




March 27, 2024 14:08 UTC
[Investigating] We are investigating an issue that might be impacting the Edgio Streaming Service. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 20-30 minutes or as new information becomes available.

March 27, 2024 14:27 UTC
[Investigating] We are investigating an issue that might be impacting the Edgio Streaming Service. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Customers may experience MCS and Failovers for impact. Additional teams are gathering to investigate the issue. Next expected update: 20-30 minutes or as new information becomes available.

March 27, 2024 14:33 UTC
[Monitoring] Edgio Streaming Engineers have mitigated the issue impacting the Edgio Streaming Service. Our internal testing and monitoring tools are indicating that the platform is recovered. The platform recovered in five minutes from MCS event. At this time users should begin to experience normal performance. Next update as new information becomes available.

March 27, 2024 15:10 UTC
[Resolved] All Clear: Edgio Streaming Engineers have verified the issue impacting the Edgio Streaming Service has subsided. Edgio engineers are monitoring the platform and the users should experience normal performance. Please contact our Support team @ 1-877-334-3236 if you require further assistance.

Description

Edgio are performing scheduled maintenance on the Uplynk ingest pipeline to introduce new features and stability improvements. Customer Impact Assessment: There is no expected impact during this maintenance as all changes are designed to be seamless, however end-users may experience brief interruptions to service as changes are applied. Ticket#: CHG0123393


Components

Uplynk Streaming Service


Locations

Global


Schedule

March 27, 2024 07:00 - March 27, 2024 09:00 UTC



March 27, 2024 07:01 UTC
[Update] Edgio are performing scheduled maintenance on the Uplynk ingest pipeline to introduce new features and stability improvements. Customer Impact Assessment: There is no expected impact during this maintenance as all changes are designed to be seamless, however end-users may experience brief interruptions to service as changes are applied. Ticket#: CHG0123393

March 27, 2024 08:05 UTC
[Update] Scheduled Maintenance on the Uplynk Ingest Pipeline is complete. All services are exhibiting normal behavior. Ticket#: CHG0123393

Incident Status

Possible Service Degradation


Components

Logging Services


Locations

Global




March 25, 2024 23:31 UTC
[Investigating] We are investigating an issue that might be impacting the Edgio Sailfish Network Service. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Customers may experience a delay in retrieving the most recent log data.

March 26, 2024 00:07 UTC
[Investigating] Edgio Engineers have identified the issue causing service interruptions for Edge Insights, affecting the non-downsampled access logs and traffic view widgets within the v7 console. Clients may still experience delays in accessing recent log data. Updates on the resolution progress will be communicated as they become available. Next expected update will be in 3 hours.

March 26, 2024 03:35 UTC
[Monitoring] Edgio Engineers have mitigated the disruption with Edge Insights non down sampled access logs and traffic view widgets in the v7 console. Data should now be visible to clients.

March 26, 2024 15:06 UTC
[Resolved] Edgio Engineers resolved the issue affecting Edge Insights' non-downsampled access logs and traffic view widgets in the v7 console. Clients should be able to view the data expected.